Prices at RUHE
RUHE takes on one-off jobs as well as regular support - as a standard subscription with transparently published prices or, where your property requires it, as individually calculated care. Here we show our subscription prices openly - choose your audience above. For one-off jobs and individual care, we prepare an individual quote for you.
Your hours. Your decision.
A RUHE subscription is not a maintenance contract with a fixed list of services. You book fixed hours per month - and decide anew at every visit what to use them for: mowing the lawn in May, trimming the hedge in June, the leaves in November, and in between the shelf that's been sitting in the basement for a year. You call when you need us. We come. Private landlords and private property owners are welcome here too. RUHE Zuhause is intended for private households and smaller or individual privately managed properties; with greater support needs, private landlords can also use RUHE Objekt, depending on scope.
Two hours. One appointment. No contract.
€109 gross (€91.60 net) · one-off
Before committing for a year, you should know who you're inviting into your home. That's what the introductory visit is for: we come by once for two hours and take care of exactly what needs doing right now. Afterwards, you decide with no pressure. And if you stay, you benefit further: sign up for an annual subscription within four weeks and we credit the amount paid towards your first monthly instalment, up to €109. At Basis (€79) that covers the first monthly instalment in full; the amount above it (€30) is neither refunded nor spread over further months. At Komfort and Rundum-Sorglos, €109 is credited towards the first monthly instalment.
Terms of participation - RUHE introductory visit
- Service. The introductory visit comprises two hours of work by a RUHE team member from our range of services (caretaking, garden, cleaning, installation and minor repair work) at a jointly agreed appointment. Travel within the distance limit shown in the subscription models (up to 20 km from Quedlinburg) is included; no minimum order value is charged.
- Price. €109 gross, including 19% VAT (€91.60 net). The amount is payable by invoice after the visit.
- One-time use. The offer can be used once per household and per property address. What matters is the address of the property where the visit takes place, not the person placing the request. Several people from the same household, or several owners or residents at the same address, can only use the offer together once. Where several independent residential units exist at one address, it applies once per unit.
- New customers. The offer is aimed at households that have had no contract and no one-off job with RUHE within the 24 months before the request.
- Included travel. We are regularly active in Quedlinburg and the Harz region. For the introductory visit, the property must lie within the included travel distance (up to 20 km by road from our Quedlinburg base). Properties beyond this distance can be included on request against the regular travel surcharge.
- Appointment. The appointment is arranged individually and takes place Monday to Friday between 7:00 a.m. and 5:00 p.m. Visits on Saturdays, Sundays, public holidays or outside these hours are excluded from the offer.
- Not included. Materials, consumables, plants and hardware; disposal and removal; machinery use (in particular the mini excavator); winter service; and any work reserved for licensed trades - work on fixed electrical installations, gas, heating and drinking-water systems, tree felling and crown work. Where desired and permissible, these services are offered and billed separately.
- Credit towards a subscription. If the customer signs up for an annual RUHE Zuhause subscription within four weeks of the introductory visit, the €109 gross amount paid is credited exclusively towards the first monthly instalment of the chosen level, up to a maximum of €109. At the Basis level (€79), the first monthly instalment is thereby settled in full; the excess amount of €30 is neither refunded nor spread over further monthly instalments, and it lapses. At the Komfort (€179) and Rundum-Sorglos (€359) levels, €109 is credited towards the first monthly instalment; the remainder of the first instalment is payable. The credit is never applied to more than one monthly instalment. The credit applies exclusively to subscription fees. A payout, offsetting against other claims, or transfer to third parties is excluded.
- Combination. The offer cannot be combined with other promotions, vouchers or discounts.
- Availability. RUHE reserves the right to change or discontinue the offer at any time. For appointments already confirmed, the terms published at the time of confirmation apply.
One hour of your choice every month. Hours you don't use are saved up. Ideal for a terraced house or small plot, whenever time, tools or a ladder are missing.
- 12 hours a year, flexibly usable for the services included in the subscription, minimum booking 1.0 hr
- Minor repairs & installations included in the allowance
- 48-hour response time, fixed point of contact
- Carry-over up to 3 monthly allowances (max. 3.0 hrs)
Two and a half hours a month for garden and house - the right level for a single-family home with a garden.
- 30 hours a year, flexibly usable for the services included in the subscription, minimum booking 2.0 hrs
- 48-hour response time, priority in scheduling
- Contractor coordination included (getting quotes, accompanying appointments)
- Carry-over up to 3 monthly allowances (max. 7.5 hrs)
Five and a half hours a month, your caretaker without hiring one - for a large property, second home or when time is short.
- 66 hours a year, flexibly usable for the services included in the subscription, minimum booking 2.0 hrs
- 24-hour response time
- Absence and holiday support available without a separate agreement
- Key holding included · material without a procurement surcharge
At the Basis level, one hour is available to you every month. The minimum booking is one hour, so a visit is possible in any month. Hours you don't use are saved up to three monthly allowances. Komfort and Rundum-Sorglos add more service, such as priority in scheduling, contractor coordination and a larger carry-over.
The response time is the period from your report until our personal reply confirming or proposing an appointment. It is not a guaranteed time until we arrive on site, and it states neither the start nor the completion of the work. Actual service delivery takes place by appointment and depends on the type and scope of the work. The period runs only during service hours (Mon-Fri, 7am-5pm, excluding public holidays at the site).
The three standard subscriptions compared in detail
The comparison covers the three standard subscriptions only. One-off jobs and individual ongoing care are not part of this comparison and are calculated individually.
| Basis | Komfort | Rundum-Sorglos | |
|---|---|---|---|
| Hours per year | 12 hrs/year (1.0 hr/month) | 30 hrs/year (2.5 hrs/month) | 66 hrs/year (5.5 hrs/month) |
| Minimum booking | 1.0 hr | 2.0 hrs | 2.0 hrs |
| Minor repairs & installations | included in the allowance | included in the allowance | included in the allowance |
| Contractor coordination | - | included | included |
| Holiday & key service | - | - | included |
| Carry-over | up to 3 monthly allowances (max. 3.0 hrs) | up to 3 monthly allowances (max. 7.5 hrs) | up to 3 monthly allowances (max. 16.5 hrs) |
| Response time | 48 hours | 48 hours | 24 hours |
| Price/month | €79 gross (€66.39 net) | €179 gross (€150.42 net) | €359 gross (€301.68 net) |
No standard subscription that fits?
Then there are two individual routes - we calculate both for you on request.
One-off or project job
- A specific service or a clearly defined project
- Commissioned once, carried out once
- Individual calculation, no ongoing contractual commitment
Individual ongoing care
- For properties and requirements that do not sensibly fit a standard subscription
- Individually defined scope of services and own intervals
- Individually calculated monthly service fee, ongoing service agreement
Add-ons for RUHE Zuhause
Allowance extension per additional hour
€49 gross (€41.18 net) per additional hour/month
Permanently increases your monthly hour allowance by one hour each - no new contract. Possible by no more than as many full hours as the base allowance of your level (Basis +1 hr, Komfort +2 hrs, Rundum-Sorglos +5 hrs), regardless of any credit you have built up. We deliver the additional hours within a visit that is already planned, with no extra travel. A separate visit triggers the travel share of 0.25 hrs.
Additional hour outside the allowance
€53.55 gross (€45.00 net)/hour
No travel charge and no minimum order value, when delivered during the same visit.
Photo documentation per visit
€19 gross (€15.97 net)/month
Recommended for second homes and absent owners: photo evidence for every visit carried out.
Key holding
€12 gross (€10.08 net)/month
Already included at the Rundum-Sorglos level, addable for Basis and Komfort.
RUHE Tonnenservice - putting out
€11 gross (€9.24 net)/month for the first bin
Putting the standard bin (up to 240 l) out before collection (fortnightly, 26 movements/year). Each additional standard bin: €3.50 gross (€2.94 net)/month. Large container up to 1,100 l: €6 gross (€5.04 net) per container/month; if only a large container is in place, the first one costs €17 gross (€14.29 net)/month.
RUHE Tonnenservice complete
€18 gross (€15.13 net)/month for the first bin
Putting the standard bin (up to 240 l) out and rolling it back to its spot after collection (52 movements/year). Each additional standard bin: €6 gross (€5.04 net)/month. Large container up to 1,100 l: €10 gross (€8.40 net) per container/month; if only a large container is in place, the first one costs €27 gross (€22.69 net)/month.
The bin service requires the property to be within the included travel distance (up to 20 km from Quedlinburg).
Why a RUHE subscription pays off
One call, no search
One number, one fixed point of contact.
Small jobs welcome
No minimum order value, e.g. a loose door handle.
You decide
Garden, repairs, installations or cover while you're away.
Hours don't lapse at once
Hours you don't use roll over into the following month.
Possible tax relief
Labour costs may qualify under § 35a EStG.
Reliable appointments
Response time set by contract.
We coordinate licensed trades
We get quotes and accompany the appointment.
How your RUHE subscription works
A RUHE subscription is not a maintenance contract with a fixed list of services - it's a monthly hour allowance. The included hour allowance can be used flexibly for the services included in the respective subscription from our range of services; not every service RUHE offers is automatically covered by the subscription price. This section explains the rules behind it.
Planned hours, on call
You buy time, not a list of fixed services.
Every level includes a fixed monthly hour allowance. What it's used for is up to you, decided fresh each time - mowing the lawn, trimming a hedge, tightening a loose door handle, mounting shelves, checking smoke detectors, cover while you're away.
Minor repairs and small installations are included within the legally permitted scope.
As long as they fit within your allowance and are not reserved for licensed trades, there's no separate job and no extra invoice for them.
On-call allowance - you decide when we come
- RUHE owes readiness and execution on call - not a fixed number of visits. Without your request, no visit takes place.
- You get in touch when a visit is due, tell us the time frame and what needs doing. We confirm an appointment within your level's response time.
- On request we can set up a fixed, non-binding standard slot (e.g. "every second Tuesday of the month") as a planning aid - you can move or cancel it at any time.
- Cancelling up to 48 hours before the appointment is free of charge and the hours stay in your allowance. On shorter notice, if the cancellation is your responsibility, the planned time counts as used.
- Billing from your allowance is rounded up to the nearest quarter hour - never to a larger step, and never to the exact minute. That way both sides know exactly what a visit costs, right from the start.
- Hours you don't use in a given month are credited to the following month, up to a cap of three monthly allowances. Anything beyond that lapses, and in any single month you can draw down at most 200% of your monthly allowance.
- The minimum booking is 1.0 hour at the Basis level and 2.0 hours at Komfort and Rundum-Sorglos; one visit a month is included in the subscription price, travel included. Each additional visit within the same month is charged 0.25 hours of travel share from your allowance on top of the working time - in return, the minimum booking for that extra visit drops to 0.5 hours.
What's possible within the allowance - and what isn't
Available within the allowance
- Mowing, edging, aerating, fertilising, hedge trimming, bed care, leaf clearing
- Sweeping, weeds on paved areas, the bin area
- Minor repairs and small installations within the legally permitted scope, furniture and shelf assembly, TV mounts
- Mounting and testing smoke detectors, cleaning gutters
- Holiday and absence cover (post, airing, plants, bins, visual checks)
- Devices, Wi-Fi, networking, cameras, intercoms, smart home
Not included
- Work on fixed electrical installations and on gas, heating and drinking-water systems
- Tree felling and crown work
- Winter service (only via a separate seasonal contract)
- Consumables and building materials, plants (billed on receipt plus a 10% procurement surcharge, without this surcharge in RUHE Zuhause Rundum-Sorglos), hardware (billed on receipt plus a 10% procurement surcharge)
- Disposal and removal (billed on receipt)
For this kind of work, we're happy to get quotes from licensed trades and coordinate the appointment.
Clearly defined across all price lines
- RUHE Zuhause: fixed 12-month term, ending automatically with nothing to cancel. Continuation only via an actively signed follow-on contract. A contract is concluded only through a signed quotation; via the website you merely submit an enquiry.
- RUHE Objekt for property managers, businesses and other commercial clients: 12-month minimum term, then automatically renewed for a further 12 months unless cancelled with 3 months' notice before the term ends. For homeowners' associations and private landlords, a fixed 12-month term applies instead, ending automatically with nothing to cancel and continuing only via an actively signed follow-on contract - as an alternative, a 24-month contract with a price guarantee and starting credit is available here.
- The RUHE introductory visit is not a subscription but a one-off job with no contractual commitment, offered exclusively to new customers on the private line.
- Service area and travel: We are regularly active in Quedlinburg and the Harz region. For our subscription models, the distance limits shown for each model apply to included travel from Quedlinburg: travel within 20 km of our Quedlinburg base is included in the subscription prices. Beyond that, a travel surcharge of €0.60/km applies from the 20th kilometre per visit; beyond 40 km, on request.
- Consumables (e.g. spare parts, filters, light bulbs, plants, grit) are not included in any subscription and are billed based on receipts plus a 10% procurement surcharge, without this surcharge at the RUHE Zuhause Rundum-Sorglos level.
- Winter service is not included in any subscription level and is offered exclusively through a separate seasonal contract.
- Unused hours or allowances carry over into the following month, capped at several monthly allowances (up to three for RUHE Zuhause, up to two for RUHE Objekt). Open hours or allowances lapse at the end of the contract; if a follow-on contract connects seamlessly, up to two monthly allowances are carried over into it. In no case is anything paid out or transferred to third parties or other properties.
- RUHE Zuhause (private customers): prices are shown gross, including 19% VAT, with the net amount in brackets. RUHE Objekt and RUHE Ferien: all net prices plus 19% VAT; the corresponding gross prices are shown in addition.
Frequently asked questions about RUHE Zuhause
Does the subscription pay off compared to one-off jobs?
What happens to hours I don't use?
Do I need to get in touch, or do you come by yourselves?
What can I use my hours for?
What's not included?
How long am I committed for?
Can I try RUHE out first?
Not sure which level suits you? We provide personal advice with no obligation.
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