Services

Holiday Property Service

A personal, local point of contact for your holiday apartment or holiday home in the Harz region. Your holiday property is in the Harz - you don't need to be on site for every task yourself.

Scope of services

Support around every guest changeover

RUHE supports your holiday apartment or holiday home before, during and after your guests' stay.

  • Before the stay: property check, preparation, technical inspection and key handover by arrangement
  • Before the stay: cleaning and preparation for guests
  • During the stay: on-site support for minor matters
  • During the stay: technical support, Wi-Fi and IT by arrangement
  • After the stay: property check and end-of-stay cleaning
  • After the stay: reporting visible damage or issues
  • Preparation for the next stay
  • Linked with property caretaking, garden, winter service, minor repairs, IT, smart home and security systems

Around your holiday property, we also coordinate external specialist contractors on request - for fewer trips, less organisation and less need for you to be on site.

Who is this for?

Suited to these situations

Owners of holiday propertiesLandlords & property owners

Especially for owners who are not permanently on site - whether self-managed or let through a booking platform.

We work for you in Quedlinburg, Thale, Ballenstedt, Harzgerode, Seeland and throughout the Harz region.

One-off or regular

How you can book RUHE

One-off service

A specific task, carried out once - we prepare an individual quote with a fixed price for you.

Enquire now →

Custom solution

Does your request not fit a standard scope? We agree the details and price with you individually.

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Regular support

Regular support is possible. For holiday properties, scope, services and service frequency are currently agreed and quoted individually.

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Process

Five steps to completion

1

Enquiry

You tell us what you need - by phone, WhatsApp, email or the form.

2

Consultation

We clarify scope, property and the desired service frequency, with an on-site visit if useful.

3

Quote / agreement

You receive an individual quote or a service agreement.

4

Service delivery

We carry out the agreed service reliably and on schedule.

5

Update / documentation

You receive an update - for ongoing support including documentation where agreed.

FAQ

Frequently asked questions

Can you look after my holiday property from a distance?
Yes. By arrangement, we handle property checks, handovers, cleaning, technical support and minor on-site matters, without you having to travel there yourself.
Do you also handle guest communication?
On-site support for minor matters during the stay is possible by arrangement. We agree the scope and limits individually with you.
What happens if damage is found after departure?
We check the property after the stay, report visible damage or issues, and prepare it for the next stay.
Are there fixed support packages for holiday properties?
Regular support is possible. For holiday properties, we currently agree and quote scope, services and service frequency individually with you. We do not currently offer fixed packages for this.

Would you like to discuss the care of your holiday property? We provide personal advice with no obligation.

Request a quote
Contact

Call us or send us a message

We review your enquiry and contact you personally to discuss the next steps.

Contact card

The fastest way to reach us is by phone. You can also contact us via WhatsApp, email or the enquiry form.

Make an enquiry

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