Services

IT Service, Smart Home & Security Systems

No need to spend hours wondering why the Wi-Fi, printer, network or smart home isn't working as it should - RUHE sets up your technology and supports you along the way. Computer help and PC help at your home, Wi-Fi setup and tech help in Quedlinburg and the Harz region.

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Scope of services

What's included in IT, smart home & security systems

We work exclusively on plug-and-play devices and data cabling - clearly separate from licence-requiring electrical work.

  • IT service & support for PC, network, mobile devices and internet
  • Smart doorbell & intercom systems (plug-and-play)
  • Wi-Fi setup: router and Wi-Fi configuration including a functional test
  • Security systems and video surveillance within a suitable scope
  • Smart home setup for lighting, heating, access and control
  • Technical support for existing building systems
  • Workplace & home office setup including network and printer
  • Support for businesses and holiday properties by arrangement

RUHE does not work on fixed electrical installations and does not carry out work reserved for a licensed electrical trade. For such work, we coordinate a suitable specialist contractor on request.

Who is this for?

Suited to these situations

Private householdsBusinessesOwners of holiday propertiesLandlords & property owners

From a private Wi-Fi setup to technical support for holiday properties and small businesses.

We work for you in Quedlinburg, Thale, Ballenstedt, Harzgerode, Seeland and throughout the Harz region.

One-off or regular

How you can book RUHE

One-off service

A specific task, carried out once - we prepare an individual quote with a fixed price for you.

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Custom solution

Does your request not fit a standard scope? We agree the details and price with you individually.

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Regular support

Private customers can use suitable IT, smart home and technology services within a matching RUHE Zuhause subscription. For ongoing commercial IT and network support as well as special technical service concepts, we alternatively prepare a tailored service plan.

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Process

Five steps to completion

1

Enquiry

You tell us what you need - by phone, WhatsApp, email or the form.

2

Consultation

We clarify scope, property and desired frequency, with an on-site visit if useful.

3

Quote / agreement

A quote and - depending on the service model - either a subscription agreement or an individual service agreement.

4

Service delivery

We carry out the agreed service reliably and on schedule.

5

Update / documentation

You receive an update - for ongoing support including documentation where agreed.

FAQ

Frequently asked questions

Do you also work on fixed electrical installations?
No. We work exclusively on plug-and-play devices and data cabling. For work on fixed electrical systems, we coordinate a licensed specialist contractor on request.
Do you also sell the hardware?
RUHE does not act as a retailer. Required hardware is billed based on receipts or provided by you; we handle setup and configuration.
Do you also support the IT of a holiday property?
Yes, Wi-Fi and IT support for holiday properties is part of our Holiday Property Service and can be combined with this service.
Do you also provide ongoing IT support for businesses?
For commercial network administration and ongoing IT support, we prepare an individual quote for you.

Would you like to discuss an IT, smart home or security topic? We will review your request and prepare a suitable quote.

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Contact

Call us or send us a message

We review your enquiry and contact you personally to discuss the next steps.

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The fastest way to reach us is by phone. You can also contact us via WhatsApp, email or the enquiry form.

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